Community Engagement & Fiscal Intermediary Services for Governments (and non-profits too!)

You don't have to design your public social service program alone

Get first-hand feedback from the people at the heart of your programs so your department or organization can:

  • Make the most of your resources 

  • Legally comply with the newest policy mandates

  • Finally, solve your community’s toughest issues 


We Partner with Governments, Foundations, and Non-Profits

  • City & County of San Francisco Department of Homelessness & Supportive Housing

  • LA County Department of Health Services

  • Office of The Controller

Get first-hand feedback straight from the source

Talent Poole is a full-service community engagement, talent acquisition, and fiscal intermediary consultancy for governments, foundations, and nonprofit partners.

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We gather first-hand feedback from community members with lived experience,

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quickly pay consumers living wages for the invaluable knowledge they provide,

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and translate findings into equity-driven actionable recommendations

so your department can design informed and effective programs that solve society’s biggest challenges once and for all*


*without the usual liability, overhead, or guesswork that drains resources and sabotages social progress”


“Partnering with Talent Poole ensured that Home by the Bay, our city-wide strategic plan, was “equity-driven, inclusive of broad-based inputs & that it prioritized the voices of people with lived experience”

-SF Department of Homelessness & Supportive Housing

Over 500 unhoused individuals as well as providers and public sector departments provided feedback to help inform our most comprehensive strategic plan to date.


No more abstract theories or frameworks. Get first-hand user experience

So your department can design programs that make a real difference
for real people in your community
Here’s how we help:

Community outreach & engagement

Improve the funding, design, and implementation of your social programs based on real feedback

Fiscal intermediary services

Deliver fast, fair, and legal payments to your community members in exchange for policy lessons they’ve lived through to learn

Technical assistance & training

Add the latest protocols in community engagement, talent acquisition, and DEI to your department’s toolbox

Advisory boards & planning committees

Gather unbiased feedback from diverse perspectives to improve decision-making


Summarized feedback from currently & formerly incarcerated individuals. Collected as part of the Just Home initiative.

Real voices, Real people, Real Impact

Our partners wanted to establish more efficient pathways to reentry & housing for people existing in county jails.
We helped them learn what currently and formerly incarcerated people really want and desperately need.

“Graphic notetaking is just one of the facilitation tools we use to portray multi-faceted data from community stakeholders. It helps us honor the narratives and tell a complex story in a more creative way.”

Kelli Poole, CEO, Talent Poole Consulting


The Talent Poole Pillars

Local hires

We partner with your people, reinvesting 55% of project funding back into your zip code to create a positive feedback loop that benefits all.

Lived experience

We gather lessons from those who have learned by living so your office can design policies that don’t just look good on paper—they do good for your community

Living wages

We facilitate fast and fair payments to community partners in an equitable exchange for their expertise—all while reducing your office’s liability, admin, and overhead

Schedule a free consultation with founder Kelli Poole

Find out if Talent Poole is the right partner for your goals